Shipping Policy

Processing Time: 1–2 business days
Delivery Time: 5–7 business days (within the United States)
Carriers: USPS, UPS, FedEx

1. Shipping Areas

We currently ship only to addresses within the U.S.

2. Shipping Costs

Shipping fees are calculated at checkout. Free shipping may apply on qualifying orders.

3. Tracking

All orders come with a tracking number. Tracking details will be emailed once your order ships.

4. Delays

We are not responsible for delays caused by:

• Weather conditions

• Holiday congestion

• Incorrect addresses

5. Address Issues

Customers are responsible for entering correct shipping information. We are not liable for packages delivered to the wrong address.

6. Lost or Damaged Packages

Contact us at procurement@tudvi.com if:

• Your package shows as delivered but you didn’t receive it

• Your item is damaged or defective upon arrival